“Even though Tessa was built with guardrails, according to its creator Dr. Ellen Fitzsimmons-Craft of Washington University’s medical school, the promotion of disordered eating reveals the risks of automating human roles. “

https://www.vice.com/en/article/qjvk97/eating-disorder-helpline-disables-chatbot-for-harmful-responses-after-firing-human-staff

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