Mastodon - 2023-12-18T14:11:05Z

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Automation has a tendency to demand more cognitive resources from people exactly when people have fewer resources to spend tending to the automation. I’ve been on many incident calls where shared thoughts/hypotheses are interrupted by a need to shush the alert storm.

“Clumsy automation happens when a human cannot coordinate very well with a machine and as a result, the machine or system is only really useful during periods of low demand or a calm workload.”

resilienceroundup.com/email/ab

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Not sure what training data these AIOps tools might use, but :take_my_money.gif: if there’s a way to continually verify that chained RPC calls have monotonic timeouts configured.

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