“Beyond the showy disruptions generated by the pandemic’s arrival was a more subtle but arguably even more important trend: a sharp increase in how much time the average knowledge worker engages in digital communication. A recent report from Microsoft found that users of its office-productivity software now spend close to sixty per cent of their time using digital communication tools…with only the remaining forty per cent left for “creation” software...”
https://www.newyorker.com/culture/2023-in-review/an-exhausting-year-in-and-out-of-the-office