“W Edwards Deming, the man credited with almost single-handedly transforming the economy of post-war Japan, once said that a bad system will beat a good person every time. It wasn’t an attempt to get people to give up trying – it was a attempt to get people to understand the importance of the system and the futility of trying to focus on blaming people for failures.”
https://paulitaylor.com/2024/01/05/fix-the-system-problem-not-the-people-problem/