“When workplaces shifted from in-person operations to remote—and then back again or into some hybrid mix—it was the manager who handled the nitty gritty: maintaining productivity, providing crisis support and promoting employee well-being, all while navigating new technologies and proactively managing business contingency plans in a time of uncertainty.”
https://www.chieflearningofficer.com/2024/08/16/from-the-editor-god-save-the-managers/