Toots from 2024-07-12
Make work visible: https://www.amazon.com/Making-Work-Visible-Exposing-Optimize/dp/1942788150 …
Make work visible: https://www.amazon.com/Making-Work-Visible-Exposing-Optimize/dp/1942788150
There are lots of secondary signals in physical spaces. Those signals provide evidence how work is getting done: scrap buildup, inventory backlogs, physical constraints (space, temperature requirements), equipment with open screw holes, dust, duct tape, extension cords in the middle of walkways, rows of lights with mismatched voltage bulbs, pristine work surfaces, full spectrum lighting, etc.
There aren’t really “free" signals in cognitive work.
Mastodon Source 🐘
Similarly, for the achievement-is-journey metaphor, there’s a visceral component to realizing that the first step from the trailhead might be the same distance as the last step to the summit, but they aren’t interchangeable. You can’t step from the trailhead to the summit.
People doing the work already know this. Making work visible can help build awareness of the constraints, slack points, and dependencies for what is otherwise, “all the same”.
Mastodon Source 🐘
@apolaine@pkm.social wow…We had a company meeting today and played Nipsey Hussle for meeting wa…
@apolaine@pkm.social wow…We had a company meeting today and played Nipsey Hussle for meeting waiting room music.
I prefer Nipsey Hussle
Mastodon Source 🐘
@apolaine@pkm.social It started with “replace your Inbox” and seems to be moving to the “replac…
@apolaine@pkm.social It started with “replace your Inbox” and seems to be moving to the “replace your Sharepoint" stage of evolution.
Mastodon Source 🐘
Security must be an organizational value, because it’s an uphill battle to make it a financial …
Security must be an organizational value, because it’s an uphill battle to make it a financial argument.

