Toots from 2024-07-19

Helpful document for team members who have been advocating for their own systems to have more sla…

Helpful document for team members who have been advocating for their own systems to have more slack, more resiliency, and more isolation.

“In this context, this application would be serving requests from 100% of clients. In the event of a failure, or a change in the application, 100% of customers would be impacted.”

https://docs.aws.amazon.com/wellarchitected/latest/reducing-scope-of-impact-with-cell-based-architecture/what-is-a-cell-based-architecture.html

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More depth in book form: https://www.amazon.com/Release-Production-Ready-Software-Pragmatic-Programmers/dp/0978739213

Friendly reminder for the IR team, including the marketing department: A person not performing…

Friendly reminder for the IR team, including the marketing department: A person not performing something cannot cause an outcome.

Example: The operator failed to levitate unassisted 1 meter above the ground for 37 minutes prior to issuing the command, which caused the outage.

Tags: #crowdstrike

Reminder that the activity intended to improve security, for which people are often penalized due…

Reminder that the activity intended to improve security, for which people are often penalized due to a policy breech, is also the activity that impacted availability, for which people are often penalized for business impact.

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@darkuncle Too Big to Fail vibes

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Sending support for every overworked, under appreciated team member working to restore their serv…

Sending support for every overworked, under appreciated team member working to restore their service. I suspect many of you had previously raised concerns about this possibility.

Despite that, you’re all working furiously to repair the damage.

I see you.

Tags: #crowdstrike