“And while effective heretics change the world, ineffective ones … well, ineffective heretics get to feel warm for the rest of their “lives” in the organization in which they operate [1].”
“That Burning Feeling When You’re Right” by Roy Rapoport
https://link.medium.com/GdQaLUfRmkb
You still have time to make a donation! @826National is a great cause and the T-shirt is optional. https://twitter.com/QuinnyPig/status/1447372619083239424
“Part of that is that integration often falls on underrepresented and marginalized groups. These individuals know that organizations are not an idealized Venn diagram of “aligned incentives” glued together by meritocracy.” (via @Pocket) https://pocket.co/xhD63k
“The fundamental observation of systems thinking is that the links between events are often more subtle than they appear. We want to describe events causally…but few events occur in a vacuum.” https://lethain.com/systems-thinking/
“In other words — and this is the hard part — if you want to be productive, you need to spend time doing things that feel ridiculously unproductive.” (via @Pocket) https://pocket.co/xhDEp9
“Investing in incident analysis will empower teams to discover what they know, and almost as importantly, how they know what they know.” (via @Pocket) https://pocket.co/xhDEp_
“One of the things we’ve learned analyzing internal Correction of Errors (COE) over the last few years is that configuration changes cause outages at about the same rate as code changes.” (via @Pocket) #longreads https://pocket.co/xhDE11
“There are many things that cannot be measured and still must be managed. And there are many things that cannot be measured and managers must still make decisions about.” (via @Pocket) https://pocket.co/xhDkJD
“In the time it takes to read this sentence, the AWS Identity and Access Management (IAM) service will handle several billion requests.” (via @Pocket) https://pocket.co/xhDkR8
“We learn that modularity affects the entire software lifecycle: it is not only a development and maintenance concern but also a deployment-time decision. The operator experience matters, just like user experience and developer experience.”
https://ieeexplore.ieee.org/document/9520758/
👇
“One final lesson learned then is that although the Istio team was aware of Sam Newman’s microservice recommendations, they didn’t give appropriate weight to the guidance around operations.”
“Great leadership requires a fine mix of all kinds of skills to create the conditions for engagement, happiness and performance, and empathy tops the list of what leaders must get right.” (via @Pocket) https://pocket.co/xhDguH
“SLOs can surrogate their way into problematic high modernism when their metric materialization replaces the collaborative conversation between stakeholders which they actually represent.”
Avoiding the ‘SLOs as Reliability Theater’ trap | USENIX https://www.usenix.org/publications/loginonline/avoiding-slos-reliability-theater-trap
“We were producing spreadsheets and numbers from data somewhere; didn’t that mean we should be able to automate running a migration?”
ADMIRE: A Product-Driven Approach to Automating Migrations - Two Sigma https://www.twosigma.com/articles/admire-a-product-driven-approach-to-automating-migrations/
“Blog posts about how people solve their problems are fun and interesting, but they must always be taken with a healthy dose of context.” (via @Pocket) #longreads https://tailscale.com/blog/go-linker/
Using a Lambda function’s response to power a custom CloudWatch widget seems pretty cool: https://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/add_custom_widget_dashboard_about.html
