“Before you rush off and start trying a whole bunch of things, you must look at the whole system at your organization, the processes, the flows, the actors (engineers, non-engineers).”
BA 25/52: A Rorschach Test Or Why We Love to Hate JIRA https://buildingromes.substack.com/p/ba-2552-a-rorschach-test-or-why-we
“This inertia encourages organizations to optimize an existing process when the organization could be better off evolving that process to a better fundamental configuration.”
It’s a Trap: Optimizing process flow instead of evolutionary flow https://nodramadevops.com/2019/04/its-a-trap-optimizing-process-flow-instead-of-evolutionary-flow/
“We should be absolutely clear: psychological safety does not mean freedom from discomfort, but nor does it endow the right to wilfully or recklessly cause others discomfort or harm.”
https://www.psychsafety.co.uk/psychological-safety-65-weaponisation-of-psychological-safety/
“If your judgement could be quantified and systematised, then there would be no need for you to be there to make those judgements. You’d automate it.” https://zwischenzugs.com/2022/05/29/business-value-management-autonomy-and-engineer-retention/
“One of the lessons NASA learned after their problems with Hubble was a closer alignment between engineers (who are operating the platform) and scientists (who are the consumers of the scientific capabilities).” https://flyingbarron.medium.com/day-2-operations-with-the-james-webb-space-telescope-is-about-to-begin-44049577d382
“The TPS works on the premise that we cannot simply tell people what to and how to do it: we must create scaffolds of work, provide incentives, guardrails and safety nets, and trust that the people closest to the work know best how to execute the work.” https://www.psychsafety.co.uk/psychological-safety-68-science/
“It was a disaster, it was inhumane, and I can’t think of a more defining lesson in my leadership career.” https://randsinrepose.com/archives/by-design/
“People discount the impact of long-tenured employees who can’t explain how their depth of understanding of the systems allows them to do things that others can’t…” https://leaddev.com/career-paths-progression-promotion/secret-getting-staff-level-leverage
Flip side: People value the impact of long-tenured employees who are able to translate their tacit knowledge into systems and conditions that enable others to do things. https://twitter.com/mweagle/status/1549217021778219008
“Most importantly, you can fix it. Every little bit you fix gives you more energy back so you can fix the next thing. It will be worth the investment.” https://blog.ceejbot.com/posts/reduce-friction/
My AWS org instituted recurring Wellness Days and I’m using today’s slot to try something new.
Here’s an infographic of https://www.amazon.com/Principles-Human-Performance-contemporary-updateof/dp/1794639144 5 principles and high-level bullet points....
Yep, also a fan of PUML and have had some fun mixing that up with https://github.com/awslabs/aws-icons-for-plantuml and https://github.com/plantuml-stdlib/C4-PlantUML
“ I think of this as a kind of mix of hubris (software can be correct), humility (I can’t write correct software) and laziness (I don’t want to fix this again).”
https://brooker.co.za/blog/2022/07/29/getting-into-tla.html
“Yet you could fill a whole library with research that shows this is not how effective teams are built or run. Effective teams need trust.”
All the best engineering advice I stole from non-technical people | by Marianne Bellotti | Medium https://bellmar.medium.com/all-the-best-engineering-advice-i-stole-from-non-technical-people-eb7f90ca2f5f